We deliver Tamale RMS as an appliance, which is deployed on the customer premises. The Tamale appliance provides very high performance by avoiding internet related latency and bandwidth constraints.

Tamale RMS is a mission-critical application. Our clients in the financial industry depend on Tamale to keep their most proprietary research available at all times. To achieve the level of uptime and performance our customers require, we need to deploy equipment at the client location while also monitoring the system in real-time.

The Tamale Appliance is the first ever remotely managed software appliance. Tamale provides both the security and performance of a customer-site appliance, and the polished service of an application service provider. We do this by combining on-site hardware with a suite of automated monitoring, managing, and updating services.

To create a completely self-sufficient and highly reliable appliance, Tamale consulted with Boston Engineering Corporation (BEC). BEC provides engineering and design services for a whole host of industries, and specializes in the development of hardware/software systems that run for thousands of hours unattended, often in harsh conditions. Tamale leveraged their expertise to create the Tamale Appliance. BEC recently featured the Tamale Appliance in a case study.

Tamale continues to innovate the appliance. We are extending the monitoring to include more information about the health of the application (size of message queues, method latencies), in addition to the health of the hardware. As we wrote in our last post, Monju is the framework for our growing suite of measures. We have contributed the Monju framework back to the open-source community.